Privacy & Policies

Privacy Policy

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At Oddoo, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our web-based services.

We do not sell your data to third parties and never engage in promotional calls. Your information is solely used to provide and improve our services.

Information We Collect

Account Information: When you register for our services, we collect your name, email address, and other necessary details.
Usage Data: We automatically collect information about how you interact with our services, including IP addresses, browser type, and pages visited.
Technical Data: Information about the device you use to access our services, including hardware model and operating system.

How We Use Your Information

To provide, maintain, and improve our services
To communicate with you about your account or our services
To monitor and analyze usage patterns and trends
To detect, prevent, and address technical issues

Security Breach Reporting

If you suspect any security breach or unauthorized access to your data, please report it immediately to our security team using the contact information provided below. We take all security concerns seriously and will investigate promptly.

Refund Policy

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We strive for excellence in our web-based products and services. Your satisfaction is our priority. If you're not completely satisfied with our service, we encourage you to reach out to our support team.

Important Refund Guidelines:

Contact our support team as soon as possible if you're not satisfied with our service
Refund requests must be made within 5 days of purchase
After 5 days, we cannot process any refunds or issue payments
Refunds will be processed to the original payment method within 10 business days

Refund Eligibility

Service not delivered as described
Technical issues that prevent service usage that we cannot resolve
Duplicate or accidental charges

Non-Refundable Situations

Change of mind after 5 days of purchase
Failure to use the service due to user-side technical issues
Services that have been fully rendered or utilized
Violation of our terms of service

We evaluate each refund request on a case-by-case basis. Our support team will work with you to resolve any issues before processing a refund.

Contact Us

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We're here to help with any questions, concerns, or issues you may have regarding our services, privacy practices, or refund requests. Please reach out to us through the following channels:

Phone Support

Primary: +91-8958980069

Secondary: +91 8076 798 531

Available Monday-Friday: 9 AM - 6 PM IST

Email Support

Email: azayraazazay@gmail.com

For general inquiries and support

Security Team: azayraazazay@gmail.com

For reporting security concerns or breaches

Before Contacting Us

For faster resolution, please have the following information ready:

Your account email address
Order or transaction ID
Detailed description of your issue or concern
Screenshots if applicable (for technical issues)

We aim to respond to all inquiries within 24-48 business hours.